Returns & Exchanges

At iSleep, we want you to feel as comfortable in our apparel as you do in your dreams, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. If your fit isn't perfect, we are committed to making it right with a seamless refund or replacement process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

4

Drop Off and Refund

Leave your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing